5n777 Privacy Policy —
Your Data Is Our Responsibility

1. Definitions and Scope

The words "we", "our", and "5n777" used in this privacy policy refer to the organisation that operates this platform. "You" or "user" means any person who uses the 5n777 website, application, or related services.

"Personal information" means any information that is capable of identifying a person, directly or indirectly — such as name, address, email, phone number, national identity card number, financial information, and device identification data.

This policy applies to all services, subdomains, and mobile applications of 5n777. For third-party links or services, the relevant party's own privacy policy applies, and we are not responsible for those.

2. Information We Collect

2.1 Information You Provide Directly

When you register on 5n777, verify your account, make a deposit, or contact the support team, we may collect the following information:

• Full name and date of birth
• Valid email address
• Mobile number
• Residential address
• National identity card, passport, or driving licence details (for identity verification)
• Payment method details — such as bKash, Nagad, Rocket, Upay, or bank account information

2.2 Automatically Collected Information

When you use our platform, certain technical information is recorded automatically:

• IP address and device ID
• Browser type and version
• Operating system information
• Session duration and page visit data
• Referrer URL and click path data
• Information collected from cookies and similar tracking technologies

2.3 Information Received from Third Parties

To ensure identity verification, fraud prevention, and anti-money laundering (AML) compliance, we may collect information from trusted third-party verification services.

3. Purpose of Using Information

5n777 uses collected information only for the following legitimate purposes:

1. To complete account registration and identity verification
2. To process deposits, withdrawals, and financial transactions
3. To manage bonuses, promotional offers, and VIP benefits
4. To provide customer service through 24/7 Bengali live support
5. To ensure platform security and detect and prevent fraud
6. To meet legal and regulatory obligations
7. To improve platform performance and user experience
8. To send necessary information related to responsible gaming

We never sell your information to third parties. Collected information is used only for the purpose for which it was gathered.

4. Information Sharing and Disclosure

5n777 places the highest importance on the privacy of your personal information. Information may only be shared in the following limited circumstances:

4.1 Service Partners

Minimum necessary information is shared with third parties engaged in payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure maintenance. These partners are contractually bound to comply with our privacy standards and may not use the information they receive for their own commercial purposes.

4.2 Legal Obligations

Upon receipt of a valid request from a government authority, law enforcement agency, or court, we are required by law to provide the necessary information.

4.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new organisation, but you will be notified in advance.

5. Data Protection and Security

5n777 follows industry-standard security technologies and practices to keep your personal information secure:

• All data transmission is secured through SSL/TLS encryption technology
• User passwords are stored using industry-standard hashing algorithms
• Financial information and payment data are always stored in encrypted form
• Regular security tests and audits are conducted to prevent unauthorised access
• Only authorised staff may access personal information, and they are bound by strict confidentiality agreements
• Automated fraud-detection systems are active to identify suspicious activity

Although we make every effort to protect your information, transmitting data over the internet is never completely risk-free. We therefore advise users never to share their account password with anyone and to notify our support team immediately if they notice anything suspicious.

6. Cookies and Tracking Technologies

The 5n777 website uses cookies to function correctly and to improve the user experience. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions, ensure security, and support the basic functionality of the platform. These cannot be disabled.
• Functional cookies: Remember your language preference, login details, and customisation settings.
• Analytics cookies: Used to collect platform usage statistics in order to improve the service.

6.2 Cookie Controls

You can disable cookies through your browser settings, but this may limit some platform functionality and affect your login session.

7. Data Retention Period

We retain your personal information only for as long as it is necessary:

• Active account information is retained until the account is closed
• Even after an account is closed, certain information is retained for the required period due to legal and regulatory obligations
• Financial transaction records are retained in accordance with anti-money laundering regulations
• Information from inactive accounts is retained for a limited period, then securely deleted

8. User Rights

As a user of the 5n777 platform, you have the following rights:

8.1 Right of Access

You may request a copy of the information we hold about you at any time. We will provide it within 30 (thirty) working days of receiving the request.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. We will make the correction as quickly as possible.

8.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, some information may not be erasable due to legal obligations.

8.4 Right to Object to Processing

In certain circumstances you have the right to object to the processing of your information. Please contact our support team regarding this.

8.5 Right to Data Portability

You may request your personal information in a structured, commonly used, and machine-readable format.

9. Protection of Minors

5n777 strictly provides services only to persons aged 21 or older. We do not knowingly collect information from any person under the age of 21.

Age verification steps are in place at the time of registration. If information from a minor has been collected accidentally, upon becoming aware of this we will immediately close the relevant account and delete all associated information.

10. International Data Transfers

5n777's servers and technical infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that adequate data protection measures are in place in the relevant country or organisation.

For such transfers we use legal agreements, standard contractual clauses, and other protective measures that are consistent with applicable law in Bangladesh.

11. Policy Changes and Updates

We may update this privacy policy from time to time in response to business changes, technological developments, or legal requirements. For any significant change:

• The updated policy will be published on this page
• The "Last Updated" date at the top of the page will be changed
• For significant changes, a notice may be sent to your registered email

Continued use of the platform after a change is considered acceptance of the updated policy. If you do not accept the new policy, you may stop using the service and request that your account be closed.

12. Applicable Law and Jurisdiction

This privacy policy is prepared and governed in accordance with applicable law in Bangladesh. Any dispute relating to this policy will first be attempted to be resolved through mutual discussion. If a resolution cannot be reached through discussion, the matter will be settled in accordance with the applicable legal framework in Bangladesh.

5n777 is committed to complying with the Digital Security Act and existing and future laws in Bangladesh relating to data protection.